When you add theme sections
These messages appear on the Add theme sections page, next to a section you opened, or in a red N sections not connected banner after you connect.Some images, collections or products in this section couldn't be found in your store, so nothing was connected.
Some images, collections or products in this section couldn't be found in your store, so nothing was connected.
What it meansThe section points to an image, collection or product that no longer exists in your store. Block Hero won’t connect a section it can’t fully read.What to doIn the theme editor, open the section and replace or remove the missing image, collection or product. Save, then try adding the section again.
This section has nothing Block Hero can schedule.
This section has nothing Block Hero can schedule.
What it meansThe section has no settings Block Hero can change on a schedule.What to doPick a different section. See Theme sections overview for the kind of sections that work.
This section is no longer on that page of your live theme.
This section is no longer on that page of your live theme.
What it meansThe section was removed from that page, or moved, after the list loaded.What to doReload the page to see your theme’s current sections, then pick the section again.
Your store has no live theme.
Your store has no live theme.
What it meansBlock Hero reads sections from your live theme, and your store doesn’t have one published.What to doPublish a theme in your Shopify admin, then come back and try again.
This section is already in Block Hero.
This section is already in Block Hero.
What it meansYou’ve already connected this section.What to doGo to Blocks and open the existing block.
Your theme's sections couldn't be loaded
Your theme's sections couldn't be loaded
What it meansBlock Hero couldn’t read your theme just now. This is usually brief.If the banner says Block Hero needs permission to read your theme. Reopen the app to approve it., Block Hero is waiting for you to approve access to your theme.What to doClick Try again. If the banner asks for permission, close Block Hero and open it again from your Shopify admin, then approve the request.
Some sections may be missing
Some sections may be missing
What it meansYour theme has more files than Block Hero could read at once, so the list might not show every section.What to doClick Load again.
Block Hero couldn't load your connected sections
Block Hero couldn't load your connected sections
What it meansBlock Hero couldn’t check which sections you’ve already connected.What to doClick Try again.
On a connected section’s page
Block Hero checks each connected section against your live theme. Open the block from Blocks to see its Theme connection card. When something needs attention, the card shows Needs you and one of these banners. See Connection status.A theme update removed [section name]'s links to Block Hero
A theme update removed [section name]'s links to Block Hero
What it meansSomeone changed the section in your theme, for example with a theme update or a save in the theme editor, and the links to Block Hero were removed. Since then, the section shows your theme’s values, not your schedule.What to do
- To keep scheduling: click Reconnect and follow the Finish in the theme editor steps. See Link in the theme editor.
- If you removed the links on purpose: click Stop scheduling these fields and Block Hero leaves them alone.
This section is connected to another Block Hero block on your live theme.
This section is connected to another Block Hero block on your live theme.
What it meansYou published a different theme and connected the same section again on it, so another Block Hero block now schedules that section. Two blocks can’t schedule one section.What to doKeep using the other block. If you don’t need this one any more, disconnect it.
This section is no longer on that page of your live theme.
This section is no longer on that page of your live theme.
What it meansThe section was removed from the page on your live theme, so Block Hero can’t schedule it.What to doIf it was removed by mistake, add it back in the theme editor, then click … on the Theme connection card and choose Check connection. If you don’t need it any more, disconnect it.
The theme couldn't be checked. Try again in a moment.
The theme couldn't be checked. Try again in a moment.
What it meansBlock Hero couldn’t read your live theme just now.What to doWait a moment, then click … on the Theme connection card and choose Check connection.
Scheduling has stopped. Delete the block to finish disconnecting
Scheduling has stopped. Delete the block to finish disconnecting
What it meansYou started disconnecting this section. The section keeps showing the values you chose, and the links stay in your theme.What to doClick Delete block to finish. See Disconnect a section.